Privacy Policy

This Privacy Policy explains how AI Image Editor collects, uses, and protects information when you use our website, create an account, upload images, submit prompts, purchase credits, or contact support.

Information we collect

We may collect the following categories of information:

Account information such as your name, email address, and login credentials or authentication identifiers.
Content you submit, including uploaded reference images, prompts, generated outputs, and related usage metadata.
Billing and transaction information related to credit-pack or subscription purchases processed by our Merchant of Record, Creem.
Support communications you send to us by email or other support channels.
Technical and usage information such as IP address, browser type, device information, referral data, logs, and analytics events.

How we use information

We use information to operate the service, authenticate users, process image-generation requests, deliver purchased credits, prevent abuse, maintain security, troubleshoot problems, respond to support requests, improve the product, and comply with legal obligations.

Uploaded images, prompts, and generated content

When you use AI Image Editor, you may submit images and prompts that are processed through our application and sent to third-party AI model providers to produce results. We may temporarily store input and output content as needed to operate the service, show your recent results, investigate failures, enforce our policies, or resolve support issues.

Payments

Payments are processed by Creem, our Merchant of Record. We do not store full card numbers on our servers. Billing details, invoices, and payment-method processing are handled according to Creem's own privacy and security practices.

Third-party service providers

We may share limited information with service providers that help us operate AI Image Editor, including hosting providers, analytics tools, authentication providers, payment processors, fraud-prevention services, customer-support tools, and AI model providers. These providers may process information only to provide services to us or as otherwise allowed by their own terms.

Content moderation and safety

Prompts and uploaded images may be screened by automated moderation and safety systems before they are sent for generation. This helps us detect prohibited or abusive requests and enforce our Acceptable Use Policy.

Data retention

We retain information for as long as reasonably necessary to provide the service, maintain account records, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can stop using the service at any time, request support regarding your account, and contact us with privacy-related questions. Depending on your jurisdiction, you may also have rights to request access, correction, or deletion of certain personal information, subject to legal exceptions and verification.

Policy updates

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. The latest version published on this page will apply.

Contact

Privacy questions can be sent to support@aimageditor.com.